Japanese Bilingual Specialist - Up To 68k In Qc Ghsjbl

Job Descriptions:

Read, understand and analyze client process as per the business rules as a subject matter expert

Execute the process accurately and timely as a hands-on processor

Master the given process and help the team members to overcome process related queries

Escalate issues and seek advice when faced with complex issues/problems

Pay close attention to quality of written and verbal English skills within Team

Creates a logical plan, realistic estimates and schedule for an activity or project segment

Ensure LWIs are followed and updated regularly and train the team members on process updates

Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements

Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control

Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME

Participates in various internal or client initiatives related to Process

Must have clear understanding of the existing matrices in the process, how they are measured and improvement

Job Qualifications:

N1 to N3 Linguistic Competence Level with 1-year Supervisory experiences

Good analytical skill

Graduate of Bachelors Degree

Undergraduates are welcome to apply